Meet Our Team
We believe that a doctor’s staff is as important to your entire experience as much as your doctor is. And, we’re confident that our team is one of the best! Each of our staff members is armed with technical know-how, compassion, professionalism, and a genuine concern for your safety and well-being. We take patient care quite seriously, and we strive to exceed your greatest expectations.
Jill Pearlman, Patient Care Coordinator
Jill loves what she does! As one of MAE Plastic Surgery’s Patient Care Coordinators, Jill communicates with patients each and every day, answering their questions and assisting them with the entire process from start to finish. From details about various surgical procedures and recovery times, to insurance and payment options, Jill provides a wealth of information! Working in the industry since 2006, Jill’s knowledge and welcoming personality instantly puts patients at ease. She knows how to make them feel comfortable and confident with their decision. An exceptional listener and readily available to respond to patient’s questions or concerns, Jill’s favorite part of her job is connecting with people and assisting them in reaching their goals of looking and feeling better, inside and out. She looks forward to meeting you and being part of your MAE experience!
Michelle Rakoczy, Patient Care Coordinator
Joining MAE Plastic Surgery in 2015, Michelle is one of the practice’s Patient Care Coordinators. In addition to introducing new patients to MAE and providing full support and guidance throughout the entire process (from the initial consultation to post-operative care), Michelle also schedules surgeries, manages the doctors’ schedules, coordinates with the surgical team and anesthesiologists, and most importantly, builds strong relationships with the patients so they are comfortable and confident with their decision. With a background in the hospitality and customer service industries, as well as sales and recruiting, Michelle is a natural in her role as Patient Care Coordinator. Her attention to detail and the genuine care and concern that she shows each and every patient contributes greatly to MAE Plastic Surgery’s impeccable reputation.
Erin Catanese, BSN, RN
Bachelor of Science in Nursing, Registered Nurse
Erin obtained her nursing degree from the University of Iowa in 2002. She started her career as an emergency room nurse and was introduced to Dr. Epstein in 2005, when she changed her specialty to Peri-Anesthesia nursing. Erin was immediately impressed with the family-like atmosphere of Dr. Epstein’s practice and the way in which he interacted with his patients, and she became Nurse Manager of Northbrook Plastic Surgery in January 2011. Erin provides dedicated one-on-one care for all surgical patients (both pre-operatively and post-operatively) and is in charge of maintaining the facility’s accreditation with the American Association for Accreditation of Ambulatory Surgery (AAAASF). Always wanting to learn and give even more to her patients, Erin has achieved her certification in Plastic Surgery Nursing.
Rosa Goné, Medical Assistant
With a long history in the medical field, working in hospitals and at urgent care centers, Rosa joined MAE Plastic Surgery in 2006. As MAE’s medical assistant, she spends most of her time in the surgical center working side-by-side with Dr. Epstein and Dr. Krochmal. She is with patients before each procedure helping to prepare them, assists the doctors in the operating room, and is with patients once again during recovery to ensure that they are as comfortable as possible. In addition, Rosa handles the day-to-day functioning of Northbrook Plastic Surgery, where MAE’s surgical procedures take place. Dr. Epstein calls her “Radar O’Reilly”, as she is always so good at anticipating the doctors’ needs during surgery. Rosa feels fortunate to be part of a team that impacts people’s lives in such a positive way. She’s seen how plastic surgery improves a patient’s self-image and confidence, and to her, there’s nothing more rewarding.
Maureen Spahr, RN
ASAPS Injector Competence Certified
Certified by the American Society of Aesthetic Plastic Surgery in Injector Competence Training, Maureen joined MAE in 2015 and has been an RN for over 30 years. Starting as a family medicine nurse, Maureen soon discovered her true passion in the world of cosmetic injectables and soft tissue fillers. Today, because of her training, experience and exceptional technique, doctors and nurses throughout the country have invited Maureen to share her knowledge, demonstrate her expertise and teach them the finer points of injecting. A skilled perfectionist who prides herself on staying a step ahead, she’s always learning about the latest products and procedures. Maureen takes her time with every patient, listens closely, and develops a personalized treatment plan that addresses their concerns. Her greatest joy is helping her clients look and feel their very best.
Marta Kwiatkowska, Licensed Aesthetician
A licensed aesthetician for nearly 20 years, Marta joined the Transcend MedSpa team in 2010. Even as a young girl, Marta always knew that skin care would be her future, and taking care of people’s skin and making them feel better about their appearance has always been her goal. With a gentle touch and a keen eye, Marta is among the very best in her field at identifying various skin conditions, and treating them quickly and successfully. Superb training, coupled with her many years of experience, has made Marta one of the most sought after aestheticians on the North Shore. Her motto is one that she lives by every single day, “always continue learning, always be professional, and always be there for my clients.”
Edyta Mitera, Licensed Aesthetician
If the skin could talk, it would have the greatest praise for the skill and expertise of Edyta, who joined Transcend MedSpa in 2012. A licensed aesthetician since 2002, Edyta has helped hundreds of men, women and teens achieve beautiful, long-lasting results. The constant referrals from her clients support what we already know; Edyta has a true gift and a magic touch. Within minutes, she’s able to determine the precise treatment to achieve the very best outcomes. Her years of training and education, along with her desire to help her clients achieve their goals, have helped make Edyta a stand-out among her peers. Her desire to stay a step ahead with the latest skincare innovations by studying new treatments, products and procedures (including cosmetic lasers), contributes to her incredible success with patients.
Kerry Angle, Practice Manager
Kerry joined MAE Plastic Surgery in 2009 as manager of Dr. Epstein’s Transcend MedSpa. A natural progression of Kerry’s career in the industry, she first became interested in non-surgical cosmetic procedures in 1994 when she worked at a med spa in Louisiana. It was there that she saw the beautiful results of injectables, fillers, laser procedures, anti-aging skincare treatments, chemical peels and other skin rejuvenation processes; and she instantly knew that this was the path for her. She spent the next 15 years assisting a variety of plastic surgeons grow their practices, and when the opportunity arose with MAE, Kerry eagerly accepted! Today, not only does she oversee the running of Transcend MedSpa, but she is now Dr. Epstein’s practice manager, overseeing the day-to-day operations of the entire practice.
Elyse Comitor, Administrative Assistant
Elyse joined MAE Plastic Surgery in 2007 as an administrative assistant. She’s one of the first people that patients speak with as her primary responsibilities include answering the phones, scheduling appointments and responding to questions that patients may have regarding their visits. Prior to MAE, Elyse worked for her husband’s advertising agency, managing the office and working with their creative team. She is also a phlebotomist (although she has yet to put this training to use at MAE!) When asked what she likes best about her job, Elyse especially enjoys the daily interaction with patients and seeing their beautiful transformations. And, why do patients choose MAE Plastic Surgery? “That’s easy,” she says. “They know we sincerely care about them and do our best to make them feel welcome”
Jennifer Nallen, Administrative Assistant
Jennifer began working for MAE Plastic Surgery back in 1995. After several years at the reception desk, she took an eleven year leave of absence to raise her two children, and then returned to MAE as an administrative assistant in 2011. Jennifer answers phones, schedules appointments, facilitates payments and assists the doctors wherever needed. Dr. Epstein has often called her “Jenny on the spot”. Not only does she love what she does, she finds that the industry has always fascinated her. Seeing how plastic surgery procedures, and even non-invasive treatments like laser, BOTOX® or fillers, can change someone’s life is something that Jennifer has witnessed over and over again. “The joy on our patients’ faces is something I see every single day. I can’t imagine working anywhere else!”
Leslie Kivi, Administrative Assistant
A former business consultant, Leslie joined MAE Plastic Surgery in 2017. As part of the front desk staff, Leslie prides herself on delivering an outstanding experience to every single patient whether it be answering questions over the phone, checking them in for an appointment, or assisting with the check-out process. She also monitors patient accounts and makes sure that they are aware of all available promotions and rebates offered through the various vendor reward programs such as Allergan’s Brilliant Distinctions, which offers special discounts on BOTOX® and Juvéderm®. Leslie is also involved in the practice’s social media efforts and community outreach. What impresses her the most about MAE? “The people,” she says. “I’ve never met a group of more talented, kind and caring people.”